Deliveries and Returns
Purchase and Return Policy
Our platform integrates with Hotmart to ensure that all payments are processed in a completely secure and reliable manner. This system offers multiple payment options and protection for both buyers and sellers.
How the process works:
Once your purchase is confirmed by the payment system, access to the PDF of the purchased product will be automatically granted by the Hotmart platform itself. You will receive an email with access instructions and can download it immediately.
Support and assistance:
For further clarification, product questions, or technical issues, our team is always available. Contact us through this platform or via our social media channels. We are committed to responding to all messages as quickly as possible, ensuring the best customer service.
Exchange and Return Policy
We fully respect consumer rights and strictly adhere to the provisions of the Brazilian Consumer Protection Code.
Refund deadline:
We offer a full refund within 7 (seven) calendar days of the purchase date, no justification required, as established by consumer protection law.
Refund process:
The refund will be processed through the same platform and payment method used for the original purchase. This ensures security and speed in the process, with the amount being credited directly to your account or card.
How to apply:
If you are not completely satisfied with the product you purchased, you can request a refund at any time within the established timeframe. Simply contact us with your purchase details and the reason for your request.
Our commitment:
We continuously strive to offer high-quality products and an exceptional shopping experience. Your satisfaction is our priority, and we are always ready to resolve any issues quickly and efficiently.